Hi @Grazzh that decision is yours to make. I can only tell you that I have had several fitbits over the years and have never had a cracked screen. If you find the screens too fragile then either put a screen protector on your Fitbit as soon as you get it as this will help protect the screen from damage (many brands available from Amazon), or go for one with a gorilla glass screen which are much tougher (Fitbit smart watches have a gorilla glass screen - Sense, Versa and Ionic)
I agree with you there, I had a screen protector put onto my screen and woke up to it cracked very similar to the pictures you have above.. Not happy with this, as I have been extremely careful and even gone the extra mile by investing in a screen protector..
cracked fitbit charge screen protector
I have a Fitbit Sense which I accidentally dropped, resulting in a cracked glass screen. I contacted Support and asked for repair options. The initial contact resulted in the following feedback 'our team will review your device's warranty.'. This followed up in an e-mail in which Support stated 'In regard with your concern, we are sorry as your device's issue is not covered by our warranty policy.'
@Patrick_NL Sorry to hear that you dropped your Fitbit and it the screen cracked. Fitbit does not have the option to repair screens and never has. You could try to find one of those "fix my phone" stores that replace the glass on phones to see if they'd be able to fix your cracked Fitbit screen. That's the only option I think you might have some luck with. Otherwise, you're stuck with a broken screen until you replace the device.
The only big dislike I have is that moisture gets under the protector. It is not a big deal but it happens gardening in the heat or on the treadmill.It is the lesser of two evils. I either clean it repeatedly or I have a cracked/scratched watch.
Yes, referring to that protector. True, it gets wet inside and it is a bit annoying ( though, with practice, it takes 5 sec in removing the protector, dry and put it back). But I agree, I better that than the cracked screen...!
I haven't even had mine for 2 months and the screen is cracked. I've taken fitbits on Spartan races and they've survived, unscathed. This Sense though... I can't even figure out what I would have hit so hard that would have broken my screen, but not stood out in my memory. I guess they don't make 'em like they used to
Considering that the Fitbit Charge 5 has a stunning AMOLED touchscreen, you'll want to do what you can to protect it. We've collected some of the best Fitbit Charge 5 screen protectors for you to choose from. So whether you want an ultra-thin screen protector or all-around coverage, there's no shortage of options out there.
When you're looking for the best Fitbit Charge 5 screen protector for maximum coverage, you'll have met your match with this option from KIMILAR. The thin and flexible material is designed to offer maximum coverage, so no areas of the display are unprotected. You'll also love having 100% touchscreen accuracy as well as a self-healing function.
If you're looking for the best Fitbit Charge 5 screen protector that won't affect your user experience, this 8-pack from Spectre Shield is ideal. The company claims these screen protectors are virtually invisible, so you may even forget you have one. Fortunately, you'll still receive superior protection against scratches, general wear and tear, dirt, and so on.
If you like to play it safe when choosing a screen protector, you may be seeking all-around protection. This 3-pack from NANW might be the answer. The easy installation process ensures you can take it on and off as needed. You get coverage for both the display and the tracker's case. What's more, the skin-friendly TPU material will never irritate your skin.
Precision is essential when you're looking for the best Fitbit Charge 5 screen protector. Fortunately, companies like RinoGear know all about precision. This eight-pack of screen protectors is designed using precision laser cut technology for a flawless fit. The flexible smart skin film will cover the display perfectly with no flaws for you to worry about.
While it's wise to have a screen protector, sometimes it can cause unwanted glare. IQ Shield offers this 6-pack of matte screen protectors that are specifically made to reduce unwanted glares. So no matter how bright it is outside, you'll be able to read your display without straining your eyes. The outer coating prevents smudges, grime, and fingerprints, too.
The Fitbit Charge 5 has a lot to offer, so it should come as no surprise that it's one of the best fitness trackers you can buy right now. One of the most significant upgrades to this device is the bright and beautiful AMOLED display. It's clear, crisp, and easy to use. Therefore, you want to make sure you find the best Fitbit Charge 5 screen protectors for it.
We highly recommend the KIMILAR Fitbit Charge 5 Screen Protector. You get eight screen protectors with your purchase, but there's a lot more to it than that. These screen protectors offer excellent coverage with no gaps, so your display is never left vulnerable to damage. Additionally, the self-healing function helps eliminate minor scratches, dents, abrasions, and any other imperfections on its own.
In some cases, we want to protect more than just our display. If you've been searching for the best Fitbit Charge 5 screen protector for all-around protection, look no further than the 3-pack from NANW. For starters, it's easy to install this screen protector and case. Your display and the case will both be protected. If you're prone to skin irritation, you'll be glad to know that this product is made of high-quality TPU material that will never irritate your skin.
I too have suffered the spontaneously cracking screen, no impact, freshly charged before bed, went to sleep, and woke up with a cracked screen. This was a replacement unit sent directly from Fitbit a couple months back for a unit that would not sync any longer.Ready to go Apple or Garmin at this point I have had to replace these trackers every 12-14 months. I have an office job and am a retired Soldier so I know I am not hard on these things.
Online chat agent said the cracked screen is never covered from day 1. This is a design defect of some type, I suggest keeping the cracked systems because I think it will be proven to be a design defect that will be of interest to ALL who are affected by it.**
I am frustrated as I have this same issue. My screen is cracked and I have only had it since February 2017. Spoke with someone and sent a picture and they said its just a scratch. But there is a deep crack in my screen. I have not dropped it or had it crushed on a bag or anything. Have kept it on my wrist or on the charger. Dissapointed that all I was offered was a 25% discount on a new item. It is only a few months old, it should last longer. With the number of complaints I see on here it seems to be some sort of a defect. Makes me very hesitant to buy another Fitbit product in the future.
This feels like a company that knows they have a problem with the screen and a defective product. Think about it. This product is advertised for an active lifestyle and people that charge hard yet the product cannot withstand basic wearing it on your wrist and walking around (or in the case of other users on this forum sleeping with it on). Seems like misleading or false advertising; especially if you look at their web site with all the pictures of people engaged in strenuous activities. Also, the fact that they quickly offer up a 25% discount on the purchase of another product (or the same product) seems like a scam or something used to drive more sales. Very disappointed that FitBit will not step up and honor the warranty and replace. I think people need to voice their concerns to the California consumer protection agencies.
The charger is the problem! I noticed a crack in my screen and contacted support. I was also offered the "courtesy discount" and I refused. They sent me a replacement, and I immediately put a screen protector on it. It needed to be charged before I could set it up, and I noticed when I removed it from the charger it had a crack in the screen identical to my original Charge 2! I've contacted support about it, but it's too soon to expect a reply.
I go to charge it today and I notice that's EXACTLY where the charger sits. This is clearly a poorly designed charger. Those surface scratches have now worn down and it's cracking in the corners. Trust me, I've see many a broken phone - if I had dropped this or hit it, the glass would have spider webbed, not cracked in a straight line.
To provide an update, FitBit has offered a replacement for me after I sent them a photo of the longitudinal screen crack. The picture did not seem to capture the screen bulge as I would have liked, but I've gone through the online process of ordering my free replacement and am waiting for it to arrive in the mail. Feel very fortunate, as I did not get the 25%-off offer as my only choice that some people were offered. They did offer 50% off any other FitBit product, but I've chosen to stay with Charge2 for now. Will be looking for some type of screen protector device though. Any thoughts on where I can get something like that? 2ff7e9595c
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